Frequently Asked Questions (FAQ)

If you have questions about Managed IT Services look below for other question we have answered. If you don’t see your question use our contact form to ask.


What’s your return policy?

Return any of our products–no questions asked–within 30 days of purchase.


Our server crashed and we don’t have a plan, can you help?

Yes, TekSys can help even if you don’t have a plan. Just call 979-695-9955 and we will get one of our service coordinators to set up a site visit.


Can you help transition from our old POP email system into an Office365 Plan?

Of course! Office365 Plans not only offer email and the latest version of Microsoft Office, the transition can be painless and the enhanced team functionality can help take your business to the next level.